New Year Sale & Free Shipping On Domestic Orders $100+

Exchange Steps

If, for any reason, you are not satisfied with your order, you may exchange any UNUSED products within 7 days from the date of delivery. See Exchanges & Refund Policy for specific conditions. If the conditions are met, follow the steps below:

1. Email the following to Exchanges@michaelallenova.com

Name

Order #

Email

USPS Tracking #

Message (include size you are requesting)

We will respond to every e-mail within 24 hours, Monday to Friday, excluding holidays. You can also call us locally at 305.705.3173, Monday through Friday from 9 am to 5 pm ET, excluding holidays.

2. SHIP THE PACKAGE BACK TO

Michael Allenova
526 NE 199th Lane
Miami, FL 33179

3. EXCHANGE ITEM WILL BE SENT ONCE WE RECEIVE THE PACKAGE.

After we receive your email & package, you will receive an email from USPS with a tracking number. Track the status of your return by selecting the tracking number link in your email.

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